1. Order Cancellation Policy
Cancellation Request:
All cancellations must be submitted in writing via email to aaronei1176@gmail.com within 24 hours of purchase order confirmation.
Any cancellation beyond this period may be subject to rejection or cancellation fees depending on order status.

If Production Has Started:
Orders that have entered processing, packaging, or shipping stages cannot be cancelled.
Any raw materials or components specially procured for the order will be billed to the buyer.
Custom Orders & Special Products:
Orders involving customization, perishable items, or country-specific compliance requirements are non-cancellable once confirmed.

2. Refund Policy
Advance Payments/Deposits:

Refunds on advance payments will be considered only if cancellation is approved within the allowed window.
All approved refunds will be processed within 7–14 business days, after deduction of applicable banking or administrative charges.

Non-Refundable Costs Include:
Shipping and freight charges already incurred
Customs duties, inspection costs, or government fees
Warehousing, packaging, or labeling expenses

Damaged or Defective Goods:
In the rare case of product damage during transit, a refund or replacement will be processed only if reported within 48 hours of receipt, along with photos, invoice, and shipment details.

3. Return Policy (If Applicable)
Returns are only accepted under prior written agreement.
All returns must be in original condition, unused, and securely packed.
Buyer is responsible for return freight, insurance, and any re-import/export documentation, unless it was a company error.

4. Force Majeure Cancellations
In events such as war, natural disaster, pandemics, export bans, or shipping blockades, we reserve the right to cancel or delay orders without liability.
In such cases, partial refunds may be issued based on the work already completed.

5. How to Request a Refund or Cancellation
To initiate a refund or cancellation:
Email: aaronei1176@gmail.com
Phone: +91 9242158288
Include: PO Number, invoice copy, reason for request, and supporting documents (if any)

6. Dispute Resolution
In case of refund or cancellation disputes, both parties agree to resolve the matter via mutual negotiation or arbitration.

All matters shall be governed under the jurisdiction of Karnataka-india.
Note: This Refund and Cancellation Policy is subject to change without prior notice. Buyers are advised to review the policy periodically.